Patient Rights and Responsibilities

Patients receiving care in the ambulatory surgery setting have a right to the following:

ACCESS TO CARE

•  Patients have the right to access necessary surgical  and/or procedural interventions that are medically indicated.

•  Patients, family members, and/or designees are  included in ethical discussions of and decisions  affecting the patient’s care.

•  Marketing or advertising regarding the competence  and capabilities of the organization is not misleading  to patients and/or support persons.

RESPECTFUL AND CONSIDERATE CARE

•  Patients will be treated with respect, compassion,  and consideration in a clean and safe environment.

•  Patients are treated with dignity and without  discrimination on the basis of race, color, religion, sex, national origin, disability, sexual orientation, or source of payment.

•  The patient has the right to be free of restraint  except when indicated to protect the patient or  others from injury.

PRIVACY AND CONFIDENTIALITY

•  Patients have the right to every consideration of   personal privacy.

•  Any patient case discussion, consultation, examination, and treatment will be conducted so as to protect each patient’s privacy.

INFORMATION AND TREATMENT

•  Patients have the right to information about their illness, treatment options, and potential outcomes.

•  Patients will receive information as necessary to  provide informed consent for any planned procedure.

•  Patients have the right to consent or decline in research affecting their care.

•  Communication aids (i.e., interpreters, pictures, sign language, etc.) are provided to patients who  have language barriers. 

REFUSAL OF CARE

•  Patients have the right to refuse care to the extent provided by law and to be informed of the potential consequences of this refusal. provided by law and to be informed of the potential consequences of this refusal.

•  Patients who are recipients of health care services are responsible for the following. 

Patients receiving care in the ambulatory surgery setting have  responsibilities as follows:

COMMUNICATION

•  Patients are responsible for providing accurate and complete information regarding their health status, medical history, and current medications, as well as over-the-counter products, herbal remedies, and dietary supplements.

•  Patients are responsible for reporting any change in their condition during the present course of treatment and recovery.

•  Patients are responsible for participating in care decisions and for asking questions when they do not understand the information provided.

•   Patients are responsible to provide information about any living will, power of attorney, or other advanced directive(s). 

RESPECTING OTHERS

•  Patients have the responsibility to be considerate of  others, including health care providers, and to respect their rights, privacy, and property.

PARTICIPATION

•  Patients are responsible for adhering to the plan of  treatment by following instructions, keeping  appointments, and cooperating  with care providers  who assist with carrying out the plan(s) of  care,  including arranging for a responsible adult to take  them home and remain with them for 24 hours if  required.

•  Patients are responsible for recognizing the effect of  lifestyle choices on their personal health.

FINANCIAL OBLIGATIONS

•  Patients are responsible for providing complete and  accurate third party payer information and meeting  any outstanding  financial obligations related to the services received.

•  Collaboration and agreement of payment policies and  fees for services will be documented.