- PATIENT RIGHTS AND RESPONSIBILITIES -

RIGHTS

Patients receiving care in the ambulatory surgery setting have a right to the following:

 

Access to care

• Patients have the right to access necessary surgical

  and/or procedural interventions that are medically

  indicated.

• Patients, family members, and/or designees are

  included in ethical discussions of and decisions

  affecting the patient’s care.

• Marketing or advertising regarding the competence

  and capabilities of the organization is not misleading

  to patients and/or support persons.

 

Respectful and considerate care

• Patients will be treated with respect, compassion,

  and consideration in a clean and safe environment.

• Patients are treated with dignity and without

  discrimination on the basis of race, color, religion,

  sex, national origin, disability, sexual orientation, or

  source of payment.

• The patient has the right to be free of restraint

  except when indicated to protect the patient or

  others from injury.

 

Privacy and confidentiality

• Patients have the right to every consideration of

  personal privacy.

• Any patient case discussion, consultation,

  examination, and treatment will be conducted so as

  to protect each patient’s privacy.

 

Information about treatment

• Patients have the right to information about their

  illness, treatment options, and potential outcomes.

• Patients will receive information as necessary to

  provide informed consent for any planned procedure. • Patients have the right to consent or decline in

  research affecting their care.

• Communication aids (i.e., interpreters, pictures,

  sign language, etc.) are provided to patients who

  have language barriers.

 

Refusal of Care

• Patients have the right to refuse care to the extent

  provided by law and to be informed of the potential

  consequences of this refusal.

• Patients who are recipients of health care services

  are responsible for the following.

RESPONSIBILITIES

Patients receiving care in the ambulatory surgery setting have responsibilities as follows:

 

Communication

• Patients are responsible for providing accurate and

 complete information regarding their health status,

 medical history, and current medications, as well as

 over-the-counter products, herbal remedies, and

 dietary supplements.

• Patients are responsible for reporting any change in

 their condition during the present course of treatment

 and recovery.

• Patients are responsible for participating in care

 decisions and for asking questions when they do not

 understand the information provided.

• Patients are responsible to provide information about

 any living will, power of attorney, or other advanced

 directive(s).

 

Respecting others

• Patients have the responsibility to be considerate of

  others, including health care providers, and to respect

  their rights, privacy, and property.

 

Participation

• Patients are responsible for adhering to the plan of

  treatment by following instructions, keeping

  appointments, and cooperating with care providers

  who assist with carrying out the plan(s) of care,

  including arranging for a responsible adult to take

  them home and remain with them for 24 hours if

  required.

• Patients are responsible for recognizing the effect of

  lifestyle choices on their personal health.

 

Financial obligations

• Patients are responsible for providing complete and

  accurate third party payer information and meeting

  any outstanding financial obligations related to the

  services received.

• Collaboration and agreement of payment policies and

  fees for services will be documented.


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